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Referral Letter – Strong Customer Relations

November 20, 2008



Cody Budowski
87 Pine Place
Portland, OR 90335

Dear Mr. Budowski:

Bailey Peters suggested I contact you regarding the open position you have for a Customer Service Manager. I have over 15 years in customer service and have successfully established strong client relationships which have resulted in a high percentage of repeat and referral business. Besides my resume please consider the following qualifications:

  • Self-motivated with the ability to work long hours.
  • Demonstrated ability to remain tactful in high-pressure situations.
  • Adept at cultivating customer loyalty.
  • Ability to lead successful negotiations.

I work well in deadline-driven environments with the ability to improve business in any type of market condition. I work hard to maintain strong relationships with clients and colleagues.

Thank you for taking the time to review my qualifications and attached resume. I hop to arrange an interview with you and will call next week to see if this is possible. Thank you in advance for your consideration.

Sincerely,



Keith F. Pendleton

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